I think people are responding to the strange narrative at the start of the game created by 3 totally random characters. I think the problem really stems from the “original member” trait.
3 characters are made special, when they aren’t special. As a matter of fact, they’re usually pretty crappy compared to the hedge knights I’m hiring later on when I have money.
If you let people pick a starting background and design their faces, there isn’t any min-maxing going on, so that should be fine for everyone. Other traits could be random, or just not apply to starting members.