Topic: Can’t Start The Game

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  • #12415
    masov
    Participant

    wen i start i get`*A critical exception was raised at hardware level. The program will now terminate.*

    Attachments:
    #12420
    JaysenJaysen
    Keymaster

    Hi Masov,

    Did it crash when you started the game or when you started a new campaign?
    for some reason the forum didnt allow to upload the log and html files. Could you send them to us with a short description of what happenend and your forum name to “contact@boverhypestudios.com”? Thanks a lot!

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    #12434
    masov
    Participant

    it crash wen i try to start game, before i get to the menu.
    got problem wit email

    Attachments:
    #12439
    RapRap
    Keymaster

    It’s related to the UI library we use, which times out for you on startup. I’ve increased the timeout value for the next update, maybe this will solve it for you. Until then, you can try disabling your antivirus solution or adding the game to the exception list.

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    #12457
    Infidel
    Participant

    Trying to upload the log again as screenshot

    Attachments:
    #12454
    Infidel
    Participant

    Same problem here

    Attachments:
    #12479
    RapRap
    Keymaster

    The game has been updated with the increased timeout values, so that’s worth a try. You may need to restart Steam to receive the update.

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    #12606
    masov
    Participant

    it stil dos’t work iven after turing off antivirus

    Attachments:
    #12610
    Ale
    Participant

    Is the new small Update compatible with Savegames? Tried to load a campaign I started yesterday and I got this:

    Attachments:
    #12614
    RapRap
    Keymaster

    Yes, they’re compatible. What you encountered is a bug that should hopefully be fixed with the next update.

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    #12615
    Ale
    Participant

    Okay thank you very much ! Great update btw !

    #12638
    Ale
    Participant

    Still doesn’t work for me :/

    #12639
    RapRap
    Keymaster

    Sorry if I wasn’t clear on this; unfortunately the savegames can’t be loaded anymore because they’re corrupted, but the underlying issue is fixed now and the problem shouldn’t appear again.

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    #12649
    Ale
    Participant

    Ah well, no problem ! :)

    #12655
    Infidel
    Participant

    None of the last patches solved my problem.

    I have the game since October 2015 and I’ve played for more than 25 hours without any issue until yesterdays patch.

    Attachments:
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