Topic: Critical exception

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  • #15599
    ej68
    Participant

    On starting the game I keep getting all white screen with msg saying “critical exception at hardware level; game will now terminate”. I been wanting to play this game for wks & now this???? ARRRGGGHHHH!

    #15600
    Rap
    Keymaster

    Try the UI beta. There’s instructions on how in the most recent blog post.

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    #15604
    ej68
    Participant

    I FOLLOWED the instructions and ALL I KEEP getting is the following: White screen with a small box with this inside: * A critical exception was raised at hardware level. The program will now terminate. I have over 300 hrs invested in playing/supporting this game. I have windows 7 os.

    #15609
    Rahziel
    Participant

    Main branch shouldn’t have updated, though steam downloaded ~20mb patch today (21/06/2016), after which BB gave me exact same behaviour.
    Verifying Integrity of game cache fixed it for me.
    Go to your Library -> rightclick BB -> Properties -> Local Files -> Verify.. – if you want to play ver.0.6.0.21, before UI update.

    But later after switching to beta branch BB now crashes/refuses to load even before white screen could appear or write a log file.
    When trying to manually install new VC2015, the lack of which seems to be the cause of this, installer says there was an unknown error, though it’s quite well known – for Windows 7 it requires service pack 1 to install properly and function.
    So if you too have Win7 without SP1, my condolences..

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