Demo black screen at launch

[Bakaryu]

Hello,

I wanted to try the demo before buying the game but… there is a bug at the very begining.

After double clicking on the executable, the game launches but I only have a black screen. I do have sound, but that’s all.
Typing any keys on the keyboard have no effect, except for escape which stop the game.

I checked my graphic card drivers, they are up to date. I also tried reinstalling the demo, with no success.

Is this a known bug that has been fixed, or will I encounter it too with the current version ?

Attachments:

1. DxDiag6.txt

[Bakaryu]

Seems that we can’t upload html files… so here is the content of the log.html :

23:55:46 Debug Thread Worker thread started
23:55:48 Debug Core Initializing Resource Manager
23:55:48 Debug Core Initializing Input Manager
23:55:48 Debug Core Initializing Render Manager
23:55:48 Info Renderer Allocated Renderbuffer in excess of 3072kb.
23:55:48 Debug Core Initializing Sound Manager
23:55:48 Debug Thread Worker thread started
23:55:48 Debug Core Initializing Scene Manager
23:55:48 Debug Resource Loading: shaders/solid_pass0.fs
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23:55:48 Debug Texture Texture “gfx/world_terrain.png” took up approximately 1364kb in video memory.
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23:55:48 Debug Texture Texture “gfx/world_transitions.png” took up approximately 170kb in video memory.
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23:55:48 Debug Texture Texture “gfx/terrain.png” took up approximately 2728kb in video memory.
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23:55:49 Debug Texture Texture “gfx/transitions.png” took up approximately 682kb in video memory.
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23:55:49 Debug Resource Parsed Resource Package “preload/on_start.txt” with 1 items.
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23:55:49 Debug Texture Texture “gfx/effects_0.png” took up approximately 10922kb in video memory.
23:55:49 Info Renderer Vendor: ATI Technologies Inc.
23:55:49 Info Renderer Device: AMD Radeon HD 7900 Series
23:55:49 Info Renderer Version: 3.0.13292 Compatibility Profile Context 14.502.1014.0
23:55:49 Info Renderer Shader Version: 4.40
23:55:49 Info Renderer Framebuffer Support: Yes
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23:55:49 Debug UI Screen “RootScreen” successfully registered.
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23:55:50 Debug Texture Texture “gfx/ui.png” took up approximately 1365kb in video memory.
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23:55:50 Debug Resource Finished loading Resource Package “preload/on_running.txt”.
23:59:58 Debug Script Script file “scripts/states/scenario_state.cnut” unloaded successfully.
23:59:58 Info Core Shutting down engine core.

[Rap]

Have you tried running the game with admin rights and/or in compatibility mode?
Can you try disabling Aero in Windows before running the game?

There were a few incompatibilities with the demo which have since been addressed, but I don’t believe this applies to your case.

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[Bakaryu]

I just tried everything you told me, but the result is the same. :(

[Bakaryu]

Out of curiosity, I bouth the game.
But the bug persist, I can’t play it.

[Rap]

That was brave of you. I’d really like to help, but unfortunately I don’t know what could cause the black screen for you.

Maybe try disabling any anti-virus program before running the game?

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[Bakaryu]

I tried that too. And I already had to uninstall Comodo, my old firewall to play GTA V. There’s nothing that could block the program.

[Bakaryu]

Hello,
I have some news about this problem.
I just formatted my computer today, and tried launching the game after installing avira (instead of avast), and steam.
The game was finally launching.
Before playing, I installed some other soft that I need, and… now the black screen is back. Even after a reinstall.
I’m leaving here the list of my newly installed software, if you could find the problem.
There’s nothing unusual though, I’m a bit surprised.

Edit : Okay, I just had a BSOD because of my video drivers… Let’s try again reinstalling it. x)

Re-Edit : Drivers cleaned, and reinstalled. Game is still not launching, and no errors are showing.
I updated my installed software list.

Attachments:

1. 

   install.png
   

2. 

   install1.png
   

[Rap]

Wow, that’d odd.

I’m not familiar with all the software you installed, but I’d try disabling or deinstalling for the moment any software that might prevent other applications from being executed, or might remove components of other software. Just from the sound of it, “Spybot – Search & Destroy” would be one such software.

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[Bakaryu]

I don’t think that one is the problem, I didn’t have it before today.
But after a few reboot (and this week GOT’s episode), I tried to reinstall / run the game and… An error message !
But it’s not looking good. :’

Edit : Actually, I either get this error message, or the black screen now. Seems random.

Attachments:

1. 

   ss-2015-05-25-at-07.12.42.png
   

[Author]

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