Topic: Crash (problems with videodriver after last update)

  • Author
    Posts
  • #17103
    TheLastCandleBurns
    Participant

    Hello dear developers!

    Since I get Beta update I cannot run BB at all. System asked me to update videodriver and I’ve done this but anyway there is no progress. After I start BB my screen becomes white and then again I see a message which pushes me to update the driver.
    Please check the log files attached.
    Videocard: radeon hd 6770m at HP Pavillion laptop.

    Thanks a lot in advance for your support!

    #17105
    Rap
    Keymaster

    Please follow the instructions here and attach to this thread or send to contact@overhypestudios.com your logfile and DxDiag.txt.

    Just to be sure, you can find the most recent video drivers for your AMD Radeon HD 6770M here.

    I don’t know what those files are that you already attached, but they don’t belong to Battle Brothers. I recommend disabling whatever ‘Game Overlay’ is while running the game as it might interfere with its rendering.

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    #17159
    OldGreyBeard
    Participant

    Rap, when you mention “Game Overlay”, would that include the Steam overlay? As this is a Radeon HD series, it reminded me of that mysterious crash I was having a couple of weeks back.

    In a single player game, there's no such thing as cheating. It's merely "creative manipulation of the default settings"!

    #17160
    Rap
    Keymaster

    I was refering to what TheLastCandleBurns attached to his or her post, not the Steam overlay.

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    #17173
    OldGreyBeard
    Participant

    Thanks for clearing that up.

    In a single player game, there's no such thing as cheating. It's merely "creative manipulation of the default settings"!

    #17670
    TheLastCandleBurns
    Participant

    Hello guys!

    Sorry for late reply, but I was spending “great” time at hospital :) Anyway I’m fine, don’t worry, haha :)

    Dear Rap,

    Could you please tell me where can I find log file you asked for? I took the first one in Steam folder. Game folder doesn’t contain any txt file (or just stupid me cannot find it).
    Updating the drivers and disabling “Game overlay” option both do not help to solve the problem… Version 0.7.0.12.

    #17671
    TheLastCandleBurns
    Participant

    And yes, I mean Steam overlay which OldGreyBeard mentioned in this topic.

    #17672
    Rap
    Keymaster

    You can read on where the logfile can be found here.

    Can you also attach a new DxDiag.txt, now that you’ve updated your video drivers?

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    #17673
    TheLastCandleBurns
    Participant

    Here they are.
    Correct? :)

    Attachments:
    #17675
    TheLastCandleBurns
    Participant

    Hmmmm… Log file is not txt and your site doesn’t allow to upload it.

    #17676
    TheLastCandleBurns
    Participant

    Here is the text was opened in my browser.

    Battle Brothers – Early Access – Build: 0.7.0.12
    01:55:39Platform
    Setting video mode
    01:55:39Platform
    Finished setting video mode
    01:55:39Core
    Using write path: C:\Users\Admin\Documents\Battle Brothers
    01:55:39Core
    Initializing Resource Manager
    01:55:39Core
    Initializing Input Manager
    01:55:39Core
    Initializing Render Manager
    01:55:39Renderer
    Allocated Renderbuffer in excess of 3072kb.
    01:55:39Renderer
    Vendor: ATI Technologies Inc.
    01:55:39Renderer
    Device: Radeon (TM) HD 6770M
    01:55:39Renderer
    Version: 3.3.11013 Compatibility Profile Context
    01:55:39Renderer
    Shader Version: 4.10
    01:55:39Renderer
    Framebuffer Support: Yes
    01:55:39Core
    Initializing Sound Manager
    01:55:39Thread
    Worker thread started
    01:55:39Core
    Initializing Scene Manager
    01:55:39Resource
    Loading: shaders/solid_pass0.fs
    01:55:39Resource
    Loading: shaders/solid.vs
    01:55:39Resource
    Unloading: shaders/solid.vs
    01:55:39Resource
    Unloading: shaders/solid_pass0.fs
    01:55:39Resource
    Loading: shaders/simple.fs
    01:55:39Resource
    Loading: shaders/simple.vs
    01:55:39Resource
    Unloading: shaders/simple.vs
    01:55:39Resource
    Unloading: shaders/simple.fs
    01:55:39Resource
    Loading: shaders/sprite.fs
    01:55:39Resource
    Loading: shaders/sprite.vs
    01:55:39Resource
    Unloading: shaders/sprite.vs
    01:55:39Resource
    Unloading: shaders/sprite.fs
    01:55:39Resource
    Loading: shaders/sprite_dof.fs
    01:55:39Resource
    Loading: shaders/sprite_dof.vs
    01:55:39Resource
    Unloading: shaders/sprite_dof.vs
    01:55:39Resource
    Unloading: shaders/sprite_dof.fs
    01:55:39Core
    Initializing Script Manager
    01:55:40Core
    Initializing UI Manager
    01:55:40Resource
    Loading: shaders/ui.fs
    01:55:40Resource
    Loading: shaders/ui.vs
    01:55:40Resource
    Unloading: shaders/ui.vs
    01:55:40Resource
    Unloading: shaders/ui.fs
    01:55:40Core
    Initializing Input Action Manager
    01:55:40Core
    Initializing State Manager
    01:55:40Core
    Initializing Persistence Manager
    01:55:40Resource
    Loading: brushes/debug.brush
    01:55:40Resource
    Unloading: brushes/debug.brush
    01:55:40Resource
    Loading: brushes/detail.brush
    01:55:40Resource
    Unloading: brushes/detail.brush
    01:55:40Resource
    Loading: brushes/effects_0.brush
    01:55:40Resource
    Unloading: brushes/effects_0.brush
    01:55:40Resource
    Loading: brushes/entity_0.brush
    01:55:40Resource
    Unloading: brushes/entity_0.brush
    01:55:40Resource
    Loading: brushes/entity_1.brush
    01:55:40Resource
    Unloading: brushes/entity_1.brush
    01:55:40Resource
    Loading: brushes/entity_2.brush
    01:55:40Resource
    Unloading: brushes/entity_2.brush
    01:55:40Resource
    Loading: brushes/entity_3.brush
    01:55:40Resource
    Unloading: brushes/entity_3.brush
    01:55:40Resource
    Loading: brushes/entity_4.brush
    01:55:40Resource
    Unloading: brushes/entity_4.brush
    01:55:40Resource
    Loading: brushes/entity_icons.brush
    01:55:40Resource
    Unloading: brushes/entity_icons.brush
    01:55:40Resource
    Loading: brushes/object_0.brush
    01:55:40Resource
    Unloading: brushes/object_0.brush
    01:55:40Resource
    Loading: brushes/object_1.brush
    01:55:40Resource
    Unloading: brushes/object_1.brush
    01:55:40Resource
    Loading: brushes/orientation_overlay.brush
    01:55:40Resource
    Unloading: brushes/orientation_overlay.brush
    01:55:40Resource
    Loading: brushes/terrain.brush
    01:55:40Resource
    Unloading: brushes/terrain.brush
    01:55:40Resource
    Loading: brushes/transitions.brush
    01:55:40Resource
    Unloading: brushes/transitions.brush
    01:55:40Resource
    Loading: brushes/ui.brush
    01:55:40Resource
    Unloading: brushes/ui.brush
    01:55:40Resource
    Loading: brushes/world_decals.brush
    01:55:40Resource
    Unloading: brushes/world_decals.brush
    01:55:40Resource
    Loading: brushes/world_detail.brush
    01:55:40Resource
    Unloading: brushes/world_detail.brush
    01:55:40Resource
    Loading: brushes/world_entity_0.brush
    01:55:40Resource
    Unloading: brushes/world_entity_0.brush
    01:55:40Resource
    Loading: brushes/world_settlement.brush
    01:55:40Resource
    Unloading: brushes/world_settlement.brush
    01:55:40Resource
    Loading: brushes/world_special.brush
    01:55:40Resource
    Unloading: brushes/world_special.brush
    01:55:40Resource
    Loading: brushes/world_tiles.brush
    01:55:40Resource
    Unloading: brushes/world_tiles.brush
    01:55:40Resource
    Loading: brushes/world_weather.brush
    01:55:40Resource
    Unloading: brushes/world_weather.brush
    01:55:40Resource
    Loading: shaders/fow.fs
    01:55:40Resource
    Loading: shaders/fow.vs
    01:55:40Resource
    Unloading: shaders/fow.vs
    01:55:40Resource
    Unloading: shaders/fow.fs
    01:55:40Resource
    Loading: gfx/fow.png
    01:55:40Texture
    Texture “gfx/fow.png” (ID: 5) took up approximately 16384kb in video memory.
    01:55:40Resource
    Loading: gfx/world_tiles.png
    01:55:40Texture
    Texture “gfx/world_tiles.png” (ID: 6) took up approximately 43680kb in video memory.
    01:55:40Resource
    Loading: gfx/world_special.png
    01:55:40Texture
    Texture “gfx/world_special.png” (ID: 7) took up approximately 256kb in video memory.
    01:55:40Resource
    Loading: gfx/terrain.png
    01:55:41Texture
    Texture “gfx/terrain.png” (ID: 8) took up approximately 10912kb in video memory.
    01:55:41Resource
    Loading: gfx/transitions.png
    01:55:41Texture
    Texture “gfx/transitions.png” (ID: 9) took up approximately 5456kb in video memory.
    01:55:41Resource
    Parsed Resource Package “preload/on_start.txt” with 5 items.
    01:55:41Resource
    Started loading Resource Package “preload/on_start.txt”.
    01:55:41Resource
    Loading: gfx/effects_0.png
    01:55:43UI
    Screen ‘RootScreen’ successfully registered.
    01:55:43UI
    Screen ‘ConsoleScreen’ successfully registered.
    01:55:43UI
    Screen ‘LoadingScreen’ successfully registered.
    01:55:43UI
    Screen ‘TooltipScreen’ successfully registered.
    01:55:43UI
    Screen ‘DialogScreen’ successfully registered.
    01:55:43UI
    Screen ‘TacticalScreen’ successfully registered.
    01:55:43UI
    Screen ‘TacticalCombatResultScreen’ successfully registered.
    01:55:43UI
    Screen ‘TacticalDialogScreen’ successfully registered.
    01:55:43UI
    Screen ‘WorldScreen’ successfully registered.
    01:55:43UI
    Screen ‘WorldTownScreen’ successfully registered.
    01:55:43UI
    Screen ‘WorldGameFinishScreen’ successfully registered.
    01:55:43UI
    Screen ‘WorldEventPopupScreen’ successfully registered.
    01:55:43UI
    Screen ‘WorldEventScreen’ successfully registered.
    01:55:43UI
    Screen ‘WorldCombatDialog’ successfully registered.
    01:55:43UI
    Screen ‘WorldRelationsScreen’ successfully registered.
    01:55:43UI
    Screen ‘MainMenuScreen’ successfully registered.
    01:55:43UI
    Screen ‘WorldMenuScreen’ successfully registered.
    01:55:43UI
    Screen ‘TacticalMenuScreen’ successfully registered.
    01:55:43UI
    Screen ‘WorldCharacterScreen’ successfully registered.
    01:55:43UI
    Screen ‘TacticalCharacterScreen’ successfully registered.
    01:55:44Texture
    Compressed texture “gfx/effects_0.png” from 8192kb to 2048kb.
    01:55:44Resource
    Loading: gfx/ui.png
    01:55:45Texture
    Texture “gfx/ui.png” (ID: 11) took up approximately 5461kb in video memory.
    01:55:45Resource
    Loading: gfx/world_weather.png
    01:55:45SQ
    RootState::onShow()
    01:55:45Resource
    Parsed Resource Package “preload/on_running.txt” with 27 items.
    01:55:45Resource
    Started loading Resource Package “preload/on_running.txt”.
    01:55:49Texture
    Compressed texture “gfx/world_weather.png” from 32768kb to 8192kb.
    01:55:49Resource
    Loading: music/title.ogg
    01:55:49Resource
    Loading: gfx/fonts/cinzel_bold_20.fnt
    01:55:49Texture
    Texture “gfx/fonts/cinzel_bold_20.png” (ID: 13) took up approximately 512kb in video memory.
    01:55:49Resource
    Loading: gfx/fonts/cinzel_bold_100.fnt
    01:55:50Core
    A critical exception occured.
    01:55:50Core
    Modules & Application Stacktrace:
    OS-Version: 6.1.7601 (Service Pack 1) 0x300-0x1
    69D8DB27 (atioglxx): (filename not available): atiPS
    699094D3 (atioglxx): (filename not available): DrvPresentBuffers
    6990E1E5 (atioglxx): (filename not available): DrvPresentBuffers
    6990DA6F (atioglxx): (filename not available): DrvPresentBuffers
    6990BEF4 (atioglxx): (filename not available): DrvPresentBuffers
    6990019B (atioglxx): (filename not available): DrvPresentBuffers
    698DB0FC (atioglxx): (filename not available): DrvPresentBuffers
    698EAB4E (atioglxx): (filename not available): DrvPresentBuffers
    6913DC05 (atioglxx): (filename not available): DrvPresentBuffers
    690B37FC (atioglxx): (filename not available): DrvPresentBuffers

    #17677
    Rap
    Keymaster

    Your video driver is crashing the game. According to your DxDiag.txt, it’s from 2011 and thus outdated. I suggest you update to the most recent version from here.

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    #17678
    TheLastCandleBurns
    Participant

    The drivers from link you mentioned in your post doesn’t compatible with my videocard. After installing it seems like I have no drivers at all and my screen is 640 x 480 and doesn’t satisfy me :) Of course I’ve made the backup and install the most recent drivers from HP site.

    #17697
    TheLastCandleBurns
    Participant

    Problem’s solved.

    The main topic is that my laptop has switchable graphic adapter system (Intel VGA for energy saving mode and AMD Radeon for “heavy” applications). The problem looks as following: you can use only the drivers from the official website of the laptop’s manufacturer which provides a pack of old versions of drivers for each videocard and doesn’t update them. If you want to update drivers separately using the drivers from VGA manufecterer’s site you cannot switch between graphic adaptors, cannot change the brightness of screen, and overally cannot use your videocards correctly.
    I started to investigate how to manage this and found out that this is very widespread problem for the laptops with switchable VGA system and it concerns not only HP laptops of course. Finally the most useful way to solve this problem is to install the pack from this guy http://leshcatlabs.net/about-us/ And I’m happy how it works, Batlle Brothers have returned to my life :)

    Sorry for disturbing you in this thread guys. I hope my topic will help someone who may face with the same problem.

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