How to Report Bugs - Battle Brothers Developer Blog

This topic contains 25 replies, has 15 voices, and was last updated by  tem112 3 months, 2 weeks ago.

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  • #313
    Jaysen
    Jaysen
    Keymaster

    Hi there!

    Thanks for helping us with the game. If you want to report a bug please try to follow these steps:

    1. Describe the bug and how it happened: What did you do before and while it appeared?
    2. Is it reproducable? Can you intentionally make it appear?
    3. Attach a screenshot if possible.
    4. Attach your dx.diag. This file includes information on your hard- and software configuration.
    5. Attach the Battle Brothers “log.html” file. (Please note the log gets overwritten once you restart the game so make sure you copy the log right after the bug appeared!)
    5. Attach a save showing the issue, if there is any.

    dx.diag:
    1. Press and hold the Windows key and the letter R on your keyboard (for win 8. For win xp and 7 press the “start” button).
    2. You will see a Run box in the lower-left corner of your screen
    3. Type dxdiag in the text field
    4. Click OK
    5. Select “save all information”

    log.html:
    Send us the log.html file that will usually document the error and is crucial to fixing it. The file will get overwritten if you start a new game so be aware of that. You can find it in the “Battle Brothers” subfolder of your “My Documents” folder, and should zip (or rar) it because the forum has a size limit for attachments.

    savegames
    You can find all saves in the “Battle Brothers\savegames” subfolder of your “My Documents” folder, and should zip (or rar) it because the forum has a size limit for attachments.

    We will try to fix any issues in a timely fashion!

    • This topic was modified 3 years, 7 months ago by Jaysen Jaysen.
    • This topic was modified 1 year, 2 months ago by Rap Rap.
    • This topic was modified 5 months ago by Rap Rap.

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    #4283
    Salperticon
    Salperticon
    Participant

    I’ve got a question about bug hunting.
    We’ve been discussing the AI behaviour a bit over there in the Game Suggestions part of the forum, and iason told me that it were not only archers, but also different types of units who act in a certain way.

    That made me wonder:
    Is it worth / useful for the developers at this point of the game, if we as the players actively to go and run a deeper analysis of such cases?
    Like trying to reproduce such cases from other people and see if we can find the same problem.
    Or will there be a particular beta phase for bughunting at some point, and during alpha we just pick up what we find on the way because it changes too much?

    Plague Rats - we're not famous, but we get the job done.

    #4284
    Rap
    Rap
    Keymaster

    It’d be immensely helpful in fixing some of the more elusive issues if you could also take a look and try to find a way to reliably reproduce these. Thanks! :)

    I’m pretty sure there’ll be a period of time before the game’s final release where we focus on polishing and eliminating bugs exclusively. Still, the more we can eliminate now, the better for all of you playing the game already.

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    #7447

    TheIronDuke
    Participant

    Posted in response to the wrong thread. Too many windows open. I don’t see an option to delete this post.

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    #14171

    Candew
    Participant

    Hi,

    I had just finished a contract to deliver goods to the town of Damwald. When I checked the marketplace to buy goods, I noticed I could not purchase any.

    I exited out and tried to save my campaign at this point, but the game hung and produced the crash report I have attached, along with the other requested.

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    #14175
    Rap
    Rap
    Keymaster

    Fixed. Thanks for reporting.

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    #16061

    arteofwar
    Participant

    I could use some help, ever since the update I cant start the game. I hear the intro theme but the screen stays white and I get a message saying “A critical exception has occurred. See the log file for more details. The program will now terminate”. I looked through the forum to try some of those things that other people used to get it to work, like starting as admin and so on, but so far nothing has helped. If you guys could figure out whats wrong I would be very grateful, I am dying to try the new features.

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    #16075
    Rap
    Rap
    Keymaster

    According to your DxDiag.txt, your video drivers are from 2011. I suggest you update them to a recent version from here.

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    #16108

    arteofwar
    Participant

    It worked, thank you!!!

    #16175

    Ra
    Participant

    1. Weapons disappear when you try to switch it e.g. make a shot with a crossbow and try to switch for billhook with dragging it over or right mouse button click. And billhook disappears but quiver will be moved to the “pockets”.
    2. I’m not sure how to reproduce it but it happens somewhat regular.

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    #16955

    EtBellatorLucis
    Participant

    Hello. Some days ago I downloaded 0.7.0.5 beta version. After some time I noticed, that my squad doesn’t use medicines, but my battle brothers are treated. On the first screen I show, that one of my battle brothers is wounded, On the second I show the number os medicines and the time of day. And on the last I show the same day, but another time. Notice, that number of medicines doesn’t change. But battle brother was treated. This bug has appeared in the beginning of any new game in BETA version.

    P.S. Sorry, but I can’t find log.html. And I can’t attach one more screen, because it’s the limit of 4 files. Sorry fo my English. I don’t live in English speaking country.

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    #16990
    Rap
    Rap
    Keymaster

    That’s not a bug. Medicinal supplies are used to treat injuries now and no longer to recover hitpoints. See the tooltip of medicinal supplies for more information.

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    #17641

    Ysambart
    Participant

    1. Describe the bug and how it happened: What did you do before and while it appeared?
    I was 100 days into a beginner campaign and was at a town I had visited many times before.
    I went to take a contract and got a dialog box with all the procedurally generated database code instead of the filled responses. I could not select either option, keep going, or go away.

    2. Is it reproducable? Can you intentionally make it appear?
    Will try.

    3. Attach a screenshot if possible.
    Can do.

    4. Attach your dx.diag. This file includes information on your hard- and software configuration.
    will do

    5. Attach the Battle Brothers “log.html” file.
    will do

    (P.s. well done, first crash in almost a year of beta play)

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    #17650

    Ysambart
    Participant

    Log from bug above attached

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    #17652
    Rap
    Rap
    Keymaster

    Fixed.

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